Enerpat FAQ

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Q1: What is the Warranty for our machines

A1: For all enerpat china recycling machines have 12 month warranty,If any quality problems on our side occured in this period ,we will take on the shipping cost and replacement.


Q2: What is the relationship between ENERPAT CHINA And Enerpat Group Uk

A2: Enerpat china is a wholly owned subsidiary of ENERPAT GROUP UK LTD,we play as the Asia production base
from 1986 years on.

Q3:: How can i trust ENERPAT CHINA?

A. ENERPAT is the UK baded company located in London
B. ENERPAT is the SGS certificated company
C. ENERPAT have the USA, UK, Australia, Germany company, and more than 450 agents
D. WELCOME VISIT ENERPAT ANY COMPANY in the fixed time.

Q4: Where is ENERPAT CHINA located in china

A4: Enerpat china located in NO 1 Xin Tai Road,Chang Qing Town,Nantong City,Jiangsu province,which is 2.5 hours from shanghai city.you can choose Taxi and Bus to our city.

Q5: What machines ENERPAT CHINA main produce?

A5: We main produce scrap metal baler,scrap shredders,recycling plant,Horizontal Balers and Vertical balers

Q6: How to choose the right scrap metal baler?

A6: When you plan to buy one enerpat brand metal baler,we suggest you consider 3 issues as below:
(1) How many tons scrap metal you get for processing per day
(2) The size of the stove,because you will choose the right bale size for stove
(3) Choose china made machinery parts or Europen made machienry parts


Q7:Is there cheap shipping cost to import to our country?

A7: For small order,express will be best.And for bulk order,sea ship way is best but take much time.
For urgent orders,we suggest via air to airport plus our ship partner send to your door.

Q8:Can we get support if we have our own market position?

A8: Please inform us your detailed mind on your market demand,we will discuss and propose helpful suggestion for you,to find the best solution for you.

Q9: Who can help you if you don't know which machine is good for you?

A9: Email: kara@enerpat.com
      WhatsApp: 0086 18101461577
      Skype: Kara Enerpat

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